Privacy Policy for True Fortune Casino

Effective Date: 1 March 2026

Welcome to True Fortune Casino. Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and services in the United Kingdom. By accessing or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of personal information:

Personal Identification Information: name, date of birth, gender, email address, postal address, phone number.
Account Information: username, password, payment details, transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, platform, and other technology on the devices you use to access our services.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use your personal data for the following purposes:

To provide, operate, and maintain our casino services.
To verify your identity and ensure compliance with legal and regulatory requirements, including age verification and anti-money laundering checks.
To process your transactions and manage your account.
To communicate with you, including sending account updates, promotional offers, and important notices.
To improve our website, products, and services through analysis and research.
To prevent fraud, abuse, and other illegal activities.
To comply with applicable laws and regulations.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent, where you have given it.
Performance of a contract with you.
Compliance with a legal obligation.
Our legitimate interests, such as improving our services and ensuring security.

4. Sharing Your Information

We may share your personal data with:

Service providers and partners who assist us in operating our business, such as payment processors, identity verification services, and marketing agencies.
Regulatory authorities and law enforcement agencies when required by law or to protect our rights.
Other third parties with your consent or as otherwise disclosed at the time of collection.

All third parties are required to protect your personal data in accordance with applicable data protection laws.

5. International Transfers

Your information may be transferred to, and processed in, countries outside the UK. We ensure appropriate safeguards are in place to protect your personal data when transferred internationally, including standard contractual clauses approved by the UK Information Commissioner's Office (ICO).

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

8. Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:

The right to access your personal data.
The right to correct inaccurate or incomplete data.
The right to erasure of your personal data in certain circumstances.
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time, where processing is based on consent.
The right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data protection rights have been violated. You can contact the ICO at https://ico.org.uk.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyse usage, and deliver personalised content and advertising. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.

10. Children’s Privacy

Our services are intended for users aged 18 and over. We do not knowingly collect personal data from children under 18. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

True Fortune Casino
Email: [email protected]
Address: 12 Fortune Street, London, UK, SW1A 1AA
Phone: +44 20 7946 0958